Bites supports six distribution channels through the Communication Hub. Each channel delivers content directly to your employees with personalized messages and automatic login links.
Employees receive messages from a verified Bites contact with the Bites logo. Each message includes the employee's name and a personalized link for automatic login.
Tip: Ask employees to save the Bites contact so they recognize future messages.
SMS
Content is delivered directly to employees' phones via text message. Each SMS includes a personalized authentication link.
Tip: Encourage employees to save the sending number to their contacts so they recognize future messages.
Bites emails are personalized with the employee's name and include a unique auto-login link.
Email domains: By default, emails are sent from the MyBites domain (e.g., [email protected]). For better delivery rates and lower spam risk, we recommend setting up your organization's own domain (e.g., [email protected]).
To set up a custom email domain:
Create a new email address (e.g., [email protected])
Let us know your DNS host
We'll provide DNS records for you to add to your domain settings
Contact [email protected] to get started.
Slack
Distribute content directly into your employees' Slack workspace. Messages appear with a personalized login link.
Microsoft Teams
Send content through Microsoft Teams with personalized messages and automatic authentication.
Beekeeper
For organizations using Beekeeper, content can be distributed directly through the platform. Beekeeper supports free-text message editing, allowing you to customize the distribution message before sending.
Channel Setup
Available channels are configured at the organization level. If you need to enable a new channel or have questions about channel setup, contact [email protected].
When distributing, if selected recipients don't have the required contact information for the chosen channel, you'll see a notification showing how many users will and won't receive the distribution.
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