You can export your App Stats data at any time to analyze performance, share insights with stakeholders, or keep records outside of Bites.
Exports are available on both desktop and mobile, and reports are always delivered directly to your email inbox as an Excel file.
How the Export Flow Works
Open the relevant Stats page (Bite, Playlist, or Quiz).
Click the Export button (top-right corner).
Choose the type of report you’d like to export:
Summary Report
All Data Report
Confirm the email address where the report should be sent.
Click Export & Send.
Once processed, you’ll receive the Excel file by email.
💡 Important: The exported report reflects the filters currently applied in your Stats view (e.g., org chart filters, attributes, shared with specific users, etc.).
If you need a specific segment, make sure to apply the filters before exporting.
What’s Included in the Export
Depending on the option you choose, your report will include either a high-level overview or a detailed breakdown.
1. Summary Report
The Summary Report provides a high-level overview of performance.
It includes:
Audience size
Started / Views
Completion rates
Success rates (if questions are included)
This view is ideal for:
Leadership updates
Performance snapshots
Quick benchmarking
Sharing progress with stakeholders
It helps you quickly understand engagement trends and overall effectiveness without diving into user-level data.
2. All Data Report
The All Data Report provides a detailed, user-level breakdown.
This includes:
Individual user progress
Completion status
Question performance
Answers and success rates
Last activity
User attributes (if applicable)
This report is ideal when you need to:
Audit participation
Track specific users
Analyze knowledge gaps
Identify drop-offs
Perform a deeper performance analysis
Understanding Funnel vs. Absolute Metrics
In your exported report, you’ll see metrics presented in two formats: Funnel and Absolute.
Understanding the difference is key to unlocking deeper insights.
Absolute
Absolute measures performance out of the total audience.
Example:
If 100 people were assigned training and 60 completed it → Absolute completion rate = 60%
This tells you:
Overall reach
Real adoption rate
True organizational impact
Use Absolute when you want to understand overall performance across your full audience.
Funnel
Funnel measures performance step by step, based only on users who reached the previous stage.
Example:
100 people assigned
80 started
60 completed
Funnel completion rate = 60 out of 80 (75%)
This tells you:
Engagement quality among active participants
Where drop-offs occur
How effective the content is once users engage
Use Funnel to analyze engagement behavior and content effectiveness.
Why Both Matter
Looking at both Funnel and Absolute together gives you a complete picture:
Absolute shows reach and adoption.
Funnel shows engagement quality and learning effectiveness.
For example:
High Funnel but low Absolute → Content works well, but adoption is low.
High Absolute but low Funnel → Many users start, but engagement or comprehension may need improvement.
Together, these metrics help you make smarter decisions about:
Communication strategy
Content optimization
Training rollout
Performance improvement
Best Practices Before Exporting
To get the most accurate insights:
Apply the correct filters before exporting.
Decide whether you need a high-level overview (Summary) or a detailed analysis (All Data).
Use Funnel metrics to analyze engagement.
Use Absolute metrics to measure organizational impact.
